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How uno 138 protects your account and personal data

Your privacy and account security are at the core of how we operate. We keep your personal information, payment details and betting history protected with industry-standard encryption.

Account encryption standardPayment data protectionTransparent data practices

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What our privacy policy covers

uno 138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

uno 138 collects and processes personal information including your name, email, phone number, account credentials and payment method details when you register and deposit. We use this data to verify your identity, process transactions via DANA, OVO, GoPay and QRIS, manage your account and prevent fraud.

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Your data is stored on secure servers and retained only as long as necessary to provide our service and comply with local regulations. We do not sell your information to third parties. Access or eligibility to our services depends on local law in your region. You
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have the right to request access to your data, correct inaccuracies or request deletion within the limits of our legal obligations.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT & REQUESTS

How to manage your privacy and data requests

Team online

Email Support

Submit privacy inquiries, data access requests or deletion requests to our support team. Response time is typically within 48 hours. Include your account username and the specific information you're requesting.

Live Chat

Available during peak hours to discuss your privacy concerns or account security questions in real time. Our team can walk you through your data rights and guide you through account access settings.

Account Settings

Manage your communication preferences, view connected payment methods and review your login history directly from your account dashboard. Update your contact details or withdraw consent to marketing emails anytime.

DATA & SECURITY PRACTICES

How we handle your information and keep your account safe

Encryption & Storage

Your personal and financial data is encrypted end-to-end and stored on isolated, access-restricted servers. Passwords are hashed and never stored in plain text. Payment information is tokenised so your DANA, OVO, GoPay and QRIS details are not stored directly on our systems.

Payment Processing

Deposits and withdrawals are processed through secure payment gateways. We verify your identity before confirming withdrawal requests. Transaction records are kept confidential and accessible only to you and our compliance team when necessary.

Cookie Usage

We use cookies to keep you logged in, remember your preferences and track site performance. Essential cookies cannot be disabled, but you can manage tracking and marketing cookies through your browser settings or our account preferences.

Data Retention

Account data is retained for the duration of your relationship with uno 138 and for a defined period afterward to meet regulatory requirements. Deleted accounts cannot be recovered. You can request specific data deletion within legal limits by contacting support.

Third-Party Sharing

We share your data only with payment processors, fraud prevention services and authorities when required by law. We do not sell or rent your personal information. All third parties are bound by confidentiality agreements.

Your Rights

You can access, correct or request deletion of your personal data. You can withdraw consent to marketing communications and opt out of non-essential cookies. Submit requests to our support team with your account details for prompt processing.

Frequently asked questions about privacy and data

We collect your full name, date of birth, email address, phone number, residential address and payment details when you register and deposit. We also record your betting history, device information and IP address for account security and fraud prevention purposes.

We retain your account data for a period defined by local regulations and our compliance obligations, typically 3–7 years. Historical transaction records are kept longer for audit and anti-money-laundering requirements. You can request deletion of non-essential data by contacting support.

Yes. Your payment details are encrypted and tokenised — we do not store your actual DANA, OVO, GoPay or QRIS credentials. Transactions are processed through secure gateways. We never share your payment information with third parties outside our payment processors.

Yes. You can request a full data report including your personal information, account history and transaction records. Contact our support team via email or live chat with your username. We typically provide this within 5–7 business days.

We use cookies for login sessions, preferences and site analytics. Essential cookies keep you logged in and cannot be disabled. You can manage tracking and marketing cookies through your browser settings or by updating your privacy preferences in your account dashboard.

You can unsubscribe from marketing emails by clicking the unsubscribe link at the bottom of any promotional message or by adjusting your communication preferences in your account settings. You will continue to receive transactional emails such as deposit confirmations and withdrawal notifications.

We share your data only with payment processors, fraud-prevention services and regulatory authorities when required by law. We do not sell or rent your personal information to marketers or external businesses. All third parties sign confidentiality agreements.

How uno 138 protects your account and personal data

How to manage your privacy and data requests

Email Support

Live Chat

Account Settings

How we handle your information and keep your account safe

Encryption & Storage

Payment Processing

Cookie Usage

Data Retention

Third-Party Sharing

Your Rights

Frequently asked questions about privacy and data

01 What personal information does uno 138 collect from me?

02 How long do you keep my data after I close my account?

03 Is my payment information safe when I deposit via DANA, OVO, GoPay or QRIS?

04 Can I request a copy of my personal data?

05 Does uno 138 use cookies, and can I disable them?

06 What happens if I want to opt out of marketing emails?

07 Does uno 138 share my data with third parties?

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