How our legal posture protects your account
Your account at uno 138 lives under a legal framework that depends on local law for access and eligibility in your region. We collect account details — name, phone, email, address — to verify withdrawals and prevent fraud. Payment data from your DANA, OVO, GoPay or
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QRIS deposit is encrypted and never shared with third parties outside transaction processing. Withdrawals are verified against your account profile before funds move; this process typically takes one business day. We retain account records for seven years after closure to comply with financial audit standards. Disputes
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over a transaction or account access go to our support team first; where local law permits, you can escalate to a local ombudsman office.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.